Outright Professional Services

Outright Professional Services: Software and IT Solutions in Durban, KwaZulu-Natal

Outright Professional Services is an information technology company based near Durban, KwaZulu-Natal, South Africa. The organisation describes itself as a provider of software development for contracted clients, complemented by a suite of related IT services designed to support small to mid-sized businesses. While much of the work is completed in-house, the company collaborates with business partners where additional expertise or capacity is required. This practical approach aims to deliver comprehensive IT services while maintaining direct control over core development activities.

Core offerings span software development, hardware and software sales, network infrastructure, and cloud-enabled services. A notable emphasis is placed on capability to deliver modular ERP-style solutions with a shared data repository. The firm highlights its capacity to tailor programmes and features to match individual client requirements while maintaining a common database or master files. This modular design supports scalable growth and allows organisations to add new functionality without disrupting existing data structures.

In addition to software development, Outright Professional Services presents a broad set of business-support services. Printing and faxing facilities are offered through a centralised print service, using high-speed equipment and finishing options such as binding for professional reports or statements. A central fax solution is available via RightFax and Docsmanager, with reporting that helps clients track fax activity by branch, head office, or supplier. Email integration is cited as an accompanying capability, enabling similar tracking and reporting for electronic communications.

Network and data security are addressed through VPN offerings that enable secure access to company servers over public networks. The VPN solution is positioned as a practical alternative to expensive leased lines, allowing staff to work remotely, access corporate data on the move, and collaborate across branches with confidence in data integrity and security.

Digital document management features prominently in Outright’s portfolio. In collaboration with Innovative Document Management (IDM), the company has developed a digital “look-up” system for customer documents and reports. This tool links scanned or digitally supplied documents to original records via unique identifiers, enabling users to trace orders, invoices, credit notes, and statements from multiple search strings. The service is pitched as a way to convert paper media into digital assets, addressing common document-management challenges faced by organisations handling large volumes of paperwork.

Typical projects cited include ERP systems for organisations such as farmers’ cooperatives with extensive membership networks, large property management firms with multiple buildings and tenants, and transport companies requiring end-to-end order tracking and delivery visibility. These examples illustrate a capability to support diverse industries through modular software design and outsourced development arrangements.

The company’s stated geographical focus anchors it in the Durban area, but the range of services—encompassing outsourcing, VPN, print and fax, hardware and software supply, and web hosting/design—suggests an integrated IT partner for clients seeking a single point of contact for technology needs. The contact page provides a formal and accessible point of connection, with a physical address in Hillcrest, Durban, as well as a postal address and telephone line for inquiries.

Requests for work appear to be welcomed as part of a broader outsourcing strategy. The Outsourcing section frames outsourcing as a cost-saving and efficiency-driven decision, enabling clients to focus energy on core competencies while leveraging specialised software development and IT resources. This positioning implies a collaborative workflow where Outright acts as a technology-enabled extension of the client’s organisation, capable of aligning development work with business processes and data management needs.

Practical tips for potential customers include clarifying data architecture expectations early in the engagement—specifically, ensuring there is a well-defined master file or central database to support modular development. When pursuing ERP or reporting solutions, it is beneficial to articulate integration points between the ERP system and existing tools, as well as the desired reporting outputs to enable meaningful data insights. For document management improvements, consider identifying key document types (invoices, statements, orders) and describe how linked look-ups will be used to track related records across the system.

Operational considerations emphasised by the provider include maintaining an in-house core team while leveraging partner organisations for specialised tasks. This approach can influence timelines and communication rhythms, underscoring the value of clear project milestones, regular status updates, and well-defined scope changes. For clients needing on-site support or hardware and software procurement, the firm’s status as a registered dealer for major brands, along with network cabling partnerships, can help simplify buying decisions and enable cohesive deployments.

Initial point of contact is typically through the Durban-based offices, with postal and physical addresses available for written correspondence and scheduling. The breadth of services—from VPN-enabled remote access to print and digital asset management—positions Outright Professional Services as a multifaceted IT partner for businesses seeking to modernise processes, improve data visibility, and streamline ICT operations in KwaZulu-Natal.